Chatbot Market Size to Worth US$ 4.9 Billion By 2032

According to the new research report published by Precedence Research, titled “Chatbot Market (By End User: Small Enterprises, Medium Enterprises, Large Enterprises; By Application: Bots for Service, Bots for Social Media, Bots For Payments/Order Processing, Bots For Marketing, Others; By Type: Standalone, Web-based, Messenger-based/Third Party; By Product: Artificial Intelligence, Marketing, Human Intelligence; By Vertical) – Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2023-2032 (By Product: Traditional, Advanced; By Application: Pottery, Tiles, Abrasives, Sanitary wave, Bricks & pipes, Others; By End User: Medical, Industrial, Building & Construction, Others) – Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2023-2032”, the global chatbot market size is expected to be worth around US$ 4.9 billion by 2032 and is poised to record a yearly growth rate of 19.29% from 2023 to 2032. The study investigates several elements and their consequences on the growth of the all-wheel drive market.

This report focuses on chatbot market volume and value at the global level, regional level and company level. From a global perspective, this report represents the overall chatbot market size by analysing historical data and future prospects. Regionally, this report focuses on several key regions: North America, Europe, the Middle East & Africa, Latin America, etc.

 The research report includes specific segments by region (country), by company, by all segments. This study provides information about the growth and revenue during the historic and forecasted period of 2017 to 2032. Understanding the segments helps in identifying the importance of different factors that aid the market growth.

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The study also provides important advancements in organic and inorganic growth strategies in the worldwide chatbot market. A lot of corporations are prioritizing new launches, product approvals, and other business expansion techniques. In addition, the report offers profiles of chatbot market firms and market strategies. Furthermore, the research focuses on top industry participants, providing information such as company profiles, components and services offered, recent financial data, and key developments.

Report Scope of the Chatbot Market

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Market Key Players

Company profiles have been included in the report, which include essentials such as product portfolio, key strategies, along with all-inclusive SWOT analysis on each player. Company presence is mapped and presented through a matrix for all the prominent players, thus providing readers with actionable insights, which helps in thoughtfully presenting market status and predicting the competition level in the chatbot market.

Some of the prominent players in the chatbot market include

• IBM Corporation
• Google
• Microsoft
• AWS
• Oracle
• Acuvate
• Aivo
• Artificial Solutions
• Botsify Inc
• Creative Virtual Ltd.
• eGain Corporation
• Inbenta Technologies Inc.
• Next IT Corp.
• Nuance Communications, Inc.

Market Segmentations 

By End User

• Small Enterprises
• Medium Enterprises
• Large Enterprises

By Application 

• Bots for Service
• Bots For social media
• Bots For Payments/Order Processing
• Bots For Marketing
• Others

By Type 

• Standalone
• Web-based
• Messenger-based/Third Party

By Product 

• Artificial Intelligence
• Marketing
• Human Intelligence

By Vertical 

• Healthcare
• Retail
• Banking, Financial Services and Insurance (BFSI)
• Media and Entertainment
• Travel & Tourism
• E-commerce
• Others

By Geography

• North America
• Europe
• Asia-Pacific
• Latin America
• The Middle East and Africa

Report Objectives 

• To define, segment, and project the global market size for chatbot market
• To understand the structure of the market by identifying its various sub-segments
• To provide detailed information about the key factors influencing the growth of the market (drivers, restraints, opportunities, and industry-specific challenges)
• To analyse the micro-markets, with respect to individual growth trends, future prospects, and their contributions to the total market
• To project the size of the market and its submarkets, in terms of value, with respect to global. (along with their respective key countries)
• To profile key players and comprehensively analyse their core competencies
• To understand the competitive landscape and identify major growth strategies adopted by players across the globe.
• To analyse the competitive developments such as expansions & investments, new product launches, mergers & acquisitions, joint ventures, and agreements 

TABLE OF CONTENT

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Chatbot Market 

5.1. COVID-19 Landscape: Chatbot Industry Impact

5.2. COVID 19 – Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Chatbot Market, By End User

8.1. Chatbot Market, by End User, 2023-2032

8.1.1. Small Enterprises

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. Medium Enterprises

8.1.2.1. Market Revenue and Forecast (2020-2032)

8.1.3. Large Enterprises

8.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Chatbot Market, By Application

9.1. Chatbot Market, by Application, 2023-2032

9.1.1. Bots for Service

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. Bots For social media

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. Bots For Payments/Order Processing

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Bots For Marketing

9.1.4.1. Market Revenue and Forecast (2020-2032)

9.1.5. Others

9.1.5.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Chatbot Market, By Type 

10.1. Chatbot Market, by Type, 2023-2032

10.1.1. Standalone

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. Web-based

10.1.2.1. Market Revenue and Forecast (2020-2032)

10.1.3. Messenger-based/Third Party

10.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Chatbot Market, By Product

11.1. Chatbot Market, by Product, 2023-2032

11.1.1. Artificial Intelligence

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. Marketing

11.1.2.1. Market Revenue and Forecast (2020-2032)

11.1.3. Human Intelligence

11.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Chatbot Market, By Vertical

12.1. Chatbot Market, by Vertical, 2023-2032

12.1.1. Healthcare

12.1.1.1. Market Revenue and Forecast (2020-2032)

12.1.2. Retail

12.1.2.1. Market Revenue and Forecast (2020-2032)

12.1.3. Banking, Financial Services and Insurance (BFSI)

12.1.3.1. Market Revenue and Forecast (2020-2032)

12.1.4. Media and Entertainment

12.1.4.1. Market Revenue and Forecast (2020-2032)

12.1.5. Travel & Tourism

12.1.5.1. Market Revenue and Forecast (2020-2032)

12.1.6. E-commerce

12.1.6.1. Market Revenue and Forecast (2020-2032)

12.1.7. Others

12.1.7.1. Market Revenue and Forecast (2020-2032)

Chapter 13. Global Chatbot Market, Regional Estimates and Trend Forecast

13.1. North America

13.1.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.1.6. U.S.

13.1.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.6.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.1.7. Rest of North America

13.1.7.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.7.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.7.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.7.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.7.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.2. Europe

13.2.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.6. UK

13.2.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.7. Market Revenue and Forecast, by Product (2020-2032)

13.2.8. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.9. Germany

13.2.9.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.9.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.9.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.10. Market Revenue and Forecast, by Product (2020-2032)

13.2.11. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.12. France

13.2.12.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.12.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.12.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.12.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.13. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.14. Rest of Europe

13.2.14.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.14.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.14.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.14.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.15. Market Revenue and Forecast, by Vertical (2020-2032)

13.3. APAC

13.3.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.6. India

13.3.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.8. China

13.3.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.9. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.10. Japan

13.3.10.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.10.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.10.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.10.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.10.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.11. Rest of APAC

13.3.11.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.11.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.11.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.11.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.11.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4. MEA

13.4.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.6. GCC

13.4.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.8. North Africa

13.4.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.9. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.10. South Africa

13.4.10.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.10.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.10.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.10.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.10.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.11. Rest of MEA

13.4.11.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.11.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.11.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.11.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.11.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.5. Latin America

13.5.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.5.6. Brazil

13.5.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.5.8. Rest of LATAM

13.5.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.8.5. Market Revenue and Forecast, by Vertical (2020-2032)

Chapter 14. Company Profiles

14.1. IBM Corporation

14.1.1. Company Overview

14.1.2. Product Offerings

14.1.3. Financial Performance

14.1.4. Recent Initiatives

14.2. Google

14.2.1. Company Overview

14.2.2. Product Offerings

14.2.3. Financial Performance

14.2.4. Recent Initiatives

14.3. Microsoft

14.3.1. Company Overview

14.3.2. Product Offerings

14.3.3. Financial Performance

14.3.4. Recent Initiatives

14.4. AWS

14.4.1. Company Overview

14.4.2. Product Offerings

14.4.3. Financial Performance

14.4.4. Recent Initiatives

14.5. Oracle

14.5.1. Company Overview

14.5.2. Product Offerings

14.5.3. Financial Performance

14.5.4. Recent Initiatives

14.6. Acuvate

14.6.1. Company Overview

14.6.2. Product Offerings

14.6.3. Financial Performance

14.6.4. Recent Initiatives

14.7. Aivo

14.7.1. Company Overview

14.7.2. Product Offerings

14.7.3. Financial Performance

14.7.4. Recent Initiatives

14.8. Artificial Solutions

14.8.1. Company Overview

14.8.2. Product Offerings

14.8.3. Financial Performance

14.8.4. Recent Initiatives

14.9. Botsify Inc

14.9.1. Company Overview

14.9.2. Product Offerings

14.9.3. Financial Performance

14.9.4. Recent Initiatives

14.10. Creative Virtual Ltd.

14.10.1. Company Overview

14.10.2. Product Offerings

14.10.3. Financial Performance

14.10.4. Recent Initiatives

Chapter 15. Research Methodology

15.1. Primary Research

15.2. Secondary Research

15.3. Assumptions

Chapter 16. Appendix

16.1. About Us

16.2. Glossary of Terms

Why should you invest in this report?

If you are aiming to enter the global chatbot market, this report is a comprehensive guide that provides crystal clear insights into this niche market. All the major application areas for chatbot are covered in this report and information is given on the important regions of the world where this market is likely to boom during the forecast period of 2023-2030 so that you can plan your strategies to enter this market accordingly.

Besides, through this report, you can have a complete grasp of the level of competition you will be facing in this hugely competitive market and if you are an established player in this market already, this report will help you gauge the strategies that your competitors have adopted to stay as market leaders in this market. For new entrants to this market, the voluminous data provided in this report is invaluable.

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